{"id":13434,"date":"2021-06-17T15:50:34","date_gmt":"2021-06-17T22:50:34","guid":{"rendered":"https:\/\/oregonstatelot.wpengine.com\/?page_id=13434"},"modified":"2021-07-01T14:57:22","modified_gmt":"2021-07-01T21:57:22","slug":"claim-in-person","status":"publish","type":"page","link":"https:\/\/oregonstatelot.wpengine.com\/claim-a-prize\/claim-in-person\/","title":{"rendered":"Claim in Person"},"content":{"rendered":"\n<header class=\"ol-header ol-colortheme--blue-dark \">\n\n\t\t\n\t\t    <div class=\"ol-header__banner \">\n        \t\t<div class=\"ol-header__content\">\n\t\t\t\t\t\t\t<div class=\"ol-header__text\"><h1>In-Person Prize Claims\n<\/h2><\/div>\n\t\t\t\t\t\t        <\/div>\n    <\/div>\n\t\t\t\t\n<\/header>\n\n\n\n<div class=\"ol-spacer ol-spacer--tiny ol-colortheme--white\"><\/div>\n\n\n \n<div class=\"ol-textarea ol-textarea--narrow ol-colortheme--white ol-textarea--left\">\n\t\n\t\t<div class=\"ol-textarea__content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"ol-textarea__column\">\n\t\t\t\t\t\t\t\t\n\n\t<div class=\"ol-textarea__columnbody\">\n\t\t\t\t<div class=\"ol-typography\">\n\t\t\t<p><img loading=\"lazy\" class=\"alignright wp-image-9418 size-medium\" style=\"width: 264px;\" src=\"https:\/\/oregonstatelot.wpengine.com\/wp-content\/uploads\/2021\/01\/Appointment-Center-Calendar-300x259.png\" alt=\"Illustration of a calendar with a Powerball ticket on a date\" width=\"300\" height=\"259\" srcset=\"https:\/\/oregonstatelot.wpengine.com\/wp-content\/uploads\/2021\/01\/Appointment-Center-Calendar-300x259.png 300w, https:\/\/oregonstatelot.wpengine.com\/wp-content\/uploads\/2021\/01\/Appointment-Center-Calendar-768x662.png 768w, https:\/\/oregonstatelot.wpengine.com\/wp-content\/uploads\/2021\/01\/Appointment-Center-Calendar.png 813w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<h1>Salem Prize Payment Center Now Open, Wilsonville Opening July 8<\/h1>\n<h3>appointments required for wilsonville, recommended for salem<\/h3>\n<p><strong>Prizes over $600 and below $50,000<\/strong> can be claimed at Salem or Wilsonville. See details below before you visit.<\/p>\n<p>&nbsp;<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t\n\t<\/div>\n\t\n<\/div>\t\n\n \n<div class=\"ol-textarea ol-colortheme--grey-faint\">\n\t\n\t\t<div class=\"ol-textarea__content\">\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"ol-textarea__column ol-textarea__column--half ol-textarea__column--left\">\t\n\t\t\t\t\t\t\t\t\n\n\t<div class=\"ol-textarea__columnbody\">\n\t\t\t\t<div class=\"ol-typography\">\n\t\t\t<h1 style=\"margin-top: 40px;\">Walk-ups<\/h1>\n<h3 style=\"margin-top: -16px; margin-bottom: 26px;\">Available at Salem only<\/h3>\n<h4>Because of extremely high demand:<\/h4>\n<p style=\"font-size: 18px; margin-top: -16px;\"><em>Effective 6\/28\/2021 (this information will be updated as volumes change)<\/em><\/p>\n<ul>\n<li>Walk-up hours: <strong>8 AM &#8211; Noon<\/strong><\/li>\n<li>Walk-up service is only available as volume permits.\u00a0<b><b>We<\/b><\/b><strong>\u00a0cannot guarantee all walk-ups will be served on a given day<\/strong><b><b>.\u00a0<\/b><\/b><\/li>\n<li><strong>Wait times average one to two hours or more<\/strong>. We encourage you to skip the line entirely by making an appointment below.<\/li>\n<\/ul>\n<h4 style=\"margin-top: 40px;\">When you arrive<\/h4>\n<p>Find the line to the walk-up window. Please note that wait times may be long.<\/p>\n<p><strong>Sign your winning ticket and bring it with you.<\/strong> If you have already mailed your ticket (or put it in the drop box in Salem), we will fulfill your claim if we can. However, we will not be able to serve you if your winning ticket (or prize check) is in the mail. You can check your <a href=\"https:\/\/oregonstatelot.wpengine.com\/claim-a-prize\/prize-status\/\">claim status here<\/a>.<\/p>\n<p>To speed things up, we recommend bringing a completed prize claim form with you. You can <u data-redactor-tag=\"u\"><a href=\"https:\/\/oregonstatelot.wpengine.com\/wp-content\/uploads\/2021\/07\/claim-form-july2021.pdf\">download the form here<\/a><\/u> or fill one out on your arrival.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"ol-textarea__column ol-textarea__column--half ol-textarea__column--right\">\t\n\t\t\t\t\t\t\t\t\n\n\t<div class=\"ol-textarea__columnbody\">\n\t\t\t\t<div class=\"ol-typography\">\n\t\t\t<p><img loading=\"lazy\" class=\"alignnone wp-image-13510 size-full\" src=\"https:\/\/oregonstatelot.wpengine.com\/wp-content\/uploads\/2021\/06\/walk-up-window-1.jpg\" alt=\"\" width=\"800\" height=\"947\" srcset=\"https:\/\/oregonstatelot.wpengine.com\/wp-content\/uploads\/2021\/06\/walk-up-window-1.jpg 800w, https:\/\/oregonstatelot.wpengine.com\/wp-content\/uploads\/2021\/06\/walk-up-window-1-253x300.jpg 253w, https:\/\/oregonstatelot.wpengine.com\/wp-content\/uploads\/2021\/06\/walk-up-window-1-768x909.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<div style=\"text-align: center;\">Walk-up window and drop box in Salem<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t<\/div>\n\t\n<\/div>\t\n\n\n<div class=\"ol-spacer ol-spacer--tiny ol-colortheme--white\"><\/div>\n\n\n \n<div class=\"ol-textarea ol-colortheme--white\">\n\t\n\t\t<div class=\"ol-textarea__content\">\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"ol-textarea__column ol-textarea__column--half ol-textarea__column--left\">\t\n\t\t\t\t\t\t\t\t\n\n\t<div class=\"ol-textarea__columnbody\">\n\t\t\t\t<div class=\"ol-typography\">\n\t\t\t<h1>Make an appointment<\/h1>\n<h3 style=\"margin-top: -16px; margin-bottom: 26px;\">At Salem or Wilsonville<\/h3>\n<div>Enjoy same-day service by making an appointment for your in-person claim. Tap the button below to book an appointment at your convenience. You can cancel or change your appointment at any time.<\/div>\n<div><strong><br \/>\nAppointment Hours<\/strong><br \/>\nSalem: 8 AM &#8211; 4 PM<br \/>\nWilsonville: 8:30 AM &#8211; 4:30 PM, Starting on July 8<\/div>\n<h4 style=\"margin-top: 40px;\">When you arrive at Salem<\/h4>\n<p><strong>Sign your winning ticket and bring it with you. <\/strong>To speed things up, we recommend bringing a completed prize claim form with you. You can <u data-redactor-tag=\"u\"><a href=\"https:\/\/oregonstatelot.wpengine.com\/wp-content\/uploads\/2021\/07\/claim-form-july2021.pdf\">download the form here<\/a><\/u> or fill one out on your arrival.<\/p>\n<p>Look for signs for the Prize Payment Center <strong>door<\/strong>, which is next to the main employee entrance.\u00a0 <strong>You don&#8217;t need to stand in line at the window. <\/strong>You will receive a confirmation email with more details about your visit.<\/p>\n<p>&nbsp;<\/p>\n\t\t<\/div>\n\t\t\t\t\t\t<div class=\"ol-textarea__link\">\n\t\t\t<a href=\"https:\/\/www.oregonlottery.org\/prize-appointments\/\" class=\" ol-button ol-button--blue\" target=\"\">Schedule Appointment<\/a>\t\t<\/div>\n\t\t\t<\/div>\n\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"ol-textarea__column ol-textarea__column--half ol-textarea__column--right\">\t\n\t\t\t\t\t\t\t\t\n\n\t<div class=\"ol-textarea__columnbody\">\n\t\t\t\t<div class=\"ol-typography\">\n\t\t\t<p><img loading=\"lazy\" class=\"alignnone wp-image-13497 size-full\" src=\"https:\/\/oregonstatelot.wpengine.com\/wp-content\/uploads\/2021\/06\/payment-center-door.jpg\" alt=\"\" width=\"968\" height=\"887\" srcset=\"https:\/\/oregonstatelot.wpengine.com\/wp-content\/uploads\/2021\/06\/payment-center-door.jpg 968w, https:\/\/oregonstatelot.wpengine.com\/wp-content\/uploads\/2021\/06\/payment-center-door-300x275.jpg 300w, https:\/\/oregonstatelot.wpengine.com\/wp-content\/uploads\/2021\/06\/payment-center-door-768x704.jpg 768w\" sizes=\"(max-width: 968px) 100vw, 968px\" \/><\/p>\n<div style=\"text-align: center;\">Prize Center entrance for those with appointments in Salem<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t<\/div>\n\t\n<\/div>\t\n\n\n<div class=\"ol-portholes ol-portholes--count4\"> \n\n      <div class=\"ol-portholes__headline\">\n        <h1 class=\"ol-headline ol-headline--3\">To claim prizes up to $50,000<\/h1>\n  <\/div>\n  \n    <div class=\"ol-portholes__content\">\n\n            \n            \n      \n                    <a href=\"https:\/\/oregonstatelot.wpengine.com\/claim-a-prize\/claim-at-retailer\/\" class=\"ol-portholes__entry ol-portholes__entry--link\">\n            \n                    <div class=\"ol-portholes__image\">\n            \n                          <svg class=\"ol-porthole__mask\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 200 200\"><path fill=\"#ffffff\" d=\"M0,0V200H200V0ZM100,198.24A98.24,98.24,0,1,1,198.24,100,98.24,98.24,0,0,1,100,198.24Z\"\/><\/svg>\n\n                                                    <img class=\"ol-portholes__source\" style=\"object-position:50% 50%;\" src=\"https:\/\/oregonstatelot.wpengine.com\/wp-content\/uploads\/2021\/06\/open-retailer-300x216.png\" alt=\"\" \/>\n                        \n                        \n                        <div class=\"ol-portholes__ratio\"><\/div>\n\n          <\/div>\n\n                              <div class=\"ol-portholes__title\">\n                        <h2 class=\"ol-headline ol-headline--4\">Take your ticket to a Lottery retailer<\/h2>\n          <\/div>\n          \n                              <div class=\"ol-portholes__description\">for smaller prizes only&#8211; tap for details<\/div>\n                    \n            <\/a>\n    \n      \n                    <a href=\"https:\/\/oregonstatelot.wpengine.com\/claim-a-prize\/claim-by-mail\/\" class=\"ol-portholes__entry ol-portholes__entry--link\">\n            \n                    <div class=\"ol-portholes__image\">\n            \n                          <svg class=\"ol-porthole__mask\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 200 200\"><path fill=\"#ffffff\" d=\"M0,0V200H200V0ZM100,198.24A98.24,98.24,0,1,1,198.24,100,98.24,98.24,0,0,1,100,198.24Z\"\/><\/svg>\n\n                                                    <img class=\"ol-portholes__source\" style=\"object-position:50% 50%;\" src=\"https:\/\/oregonstatelot.wpengine.com\/wp-content\/uploads\/2020\/08\/Prize-Claim-Mailbox-300x300.png\" alt=\"mailbox\" \/>\n                        \n                        \n                        <div class=\"ol-portholes__ratio\"><\/div>\n\n          <\/div>\n\n                              <div class=\"ol-portholes__title\">\n                        <h2 class=\"ol-headline ol-headline--4\">Send by mail<\/h2>\n          <\/div>\n          \n                              \n            <\/a>\n    \n      \n                    <a href=\"https:\/\/oregonstatelot.wpengine.com\/claim-a-prize\/claim-by-drop-box\/\" class=\"ol-portholes__entry ol-portholes__entry--link\">\n            \n                    <div class=\"ol-portholes__image\">\n            \n                          <svg class=\"ol-porthole__mask\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 200 200\"><path fill=\"#ffffff\" d=\"M0,0V200H200V0ZM100,198.24A98.24,98.24,0,1,1,198.24,100,98.24,98.24,0,0,1,100,198.24Z\"\/><\/svg>\n\n                                                    <img class=\"ol-portholes__source\" style=\"object-position:50% 50%;\" src=\"https:\/\/oregonstatelot.wpengine.com\/wp-content\/uploads\/2021\/02\/Appointment-Center-Dropbox-300x259.png\" alt=\"Illustration of envelope going into a dropbox\" \/>\n                        \n                        \n                        <div class=\"ol-portholes__ratio\"><\/div>\n\n          <\/div>\n\n                              <div class=\"ol-portholes__title\">\n                        <h2 class=\"ol-headline ol-headline--4\">Use the drop box<\/h2>\n          <\/div>\n          \n                              <div class=\"ol-portholes__description\">at the Lottery office in Salem<\/div>\n                    \n            <\/a>\n    \n      \n                    <a href=\"https:\/\/oregonstatelot.wpengine.com\/claim-a-prize\/claim-in-person\/\" class=\"ol-portholes__entry ol-portholes__entry--link\">\n            \n                    <div class=\"ol-portholes__image\">\n            \n                          <svg class=\"ol-porthole__mask\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 200 200\"><path fill=\"#ffffff\" d=\"M0,0V200H200V0ZM100,198.24A98.24,98.24,0,1,1,198.24,100,98.24,98.24,0,0,1,100,198.24Z\"\/><\/svg>\n\n                                                    <img class=\"ol-portholes__source\" style=\"object-position:50% 50%;\" src=\"https:\/\/oregonstatelot.wpengine.com\/wp-content\/uploads\/2021\/01\/Appointment-Center-Calendar-300x259.png\" alt=\"Illustration of a calendar with a Powerball ticket on a date\" \/>\n                        \n                        \n                        <div class=\"ol-portholes__ratio\"><\/div>\n\n          <\/div>\n\n                              <div class=\"ol-portholes__title\">\n                        <h2 class=\"ol-headline ol-headline--4\">Claim in person<\/h2>\n          <\/div>\n          \n                              <div class=\"ol-portholes__description\">at the Prize Payment Centers. <\/div>\n                    \n            <\/a>\n        \n  <\/div>\n<\/div>\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":1179,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"geo_latitude":"","geo_longitude":""},"pagetype":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v15.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Claim a Prize In Person at a Payment Center | Oregon Lottery<\/title>\n<meta name=\"description\" content=\"There are many options for claiming your lottery prize, including claiming in-person at our Salem or Wilsonville Payment Centers.\" \/>\n<meta name=\"robots\" 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